Privacy Policy

 1. Collection of Personal Information
 At Martins Cosmetics, LLC (“we”, “our”, or “us”), we manage the website martinscosmetics.com and all its subdomains, as well as our official social media pages on platforms like Facebook, Instagram, YouTube, Google, Pinterest, TikTok, Twitter, and others (collectively, the “Site”).

When you access our Site, you may choose to share personal information that identifies you. This Privacy Policy explains how we collect, use, and manage your personal data, no matter how you access the Site.

We encourage you to read this Privacy Policy carefully along with our Terms of Use.

By checking the appropriate box before submitting your information, you are giving clear consent for us to collect, use, share, store, or delete your personal data as described here.

If you live in states like California or others that provide strong privacy rights, see Section 5, “Comprehensive State Privacy Rights,” to learn more about your rights and how we handle your information.

2. Personal Information We Collect

When you give us your personal information, we collect data that can identify you (“Personal Data”), such as:

•Full name

•Email address

•Physical address

•Phone number

•Date of birth

•Payment details

•Account login info (including password)

•Messages and communications with us (via forms, emails, texts, chats, voice recordings, or social media)

•Experience with our products, including health information you choose to share

While you browse the Site, we also collect technical or browser information (“Log Data”), including:

•IP address

•Browser type and version

•Browsing activity, search history, and interactions with our Site or ads

•Usage statistics (date/time of visit, pages viewed, time spent, etc.)

•How you arrived at our Site

•Data from cookies, chat tools, or other technologies explained in the cookies section

While most Log Data cannot identify you directly, we treat it as Personal Data if linked to your personal identity.

3. How We Use Your Personal Data

We use the personal data you provide for the purposes you expect, such as:

•Processing your product or service orders

•Creating and managing your online account

•Informing you about products, promotions, and events

•Signing you up for email or text newsletters

•Responding to your questions

•Handling billing and shipping

•Providing customer support

We also use your Personal and Log Data for internal purposes:

•Improving the design and usability of our Site

•Monitoring the safety of our products

•Better understanding our customers' needs and preferences

•Creating anonymous marketing statistics

•Training our staff to provide better service

•Using tools like Google Analytics to understand how users behave

•Protecting our digital platforms from unauthorized access, fraud, or data loss

•Investigating potential legal violations and protecting our interests

•Meeting legal requirements like FDA safety reports

•Managing your account efficiently

If you sign up for recurring promotional text messages, we will collect your name, phone number, and your consent (including electronic or written signature) to:

•Send automated promotional texts at various times

•Offer support via text or phone, including welcome messages from (516) 735-6070 or by email at info@martinscosmetics.com

4. How We Share Your Personal Data

We do not share your personal data unless explained here or if you give us permission. We may use anonymous versions of your data where your identity is not known.

By using our Site or sending us your information, you agree that we may share your data in the following situations. This does not include subscription data or phone numbers used for text messages—those are not shared.

We may share your personal data with:

•Companies within the Martins Cosmetics group (headquarters, affiliates, partners)

•People or companies we hire to provide services or help us serve customers

•Partners who help us offer services to our customers, such as:

o Marketing tools (e.g., chatbots, advertising agencies)

o Analytics services like Google Analytics

o Companies that help with tech, security, data backup, payments, insurance, or emergencies

o Professionals like consultants, lawyers, or accountants

These third parties must keep your data safe, use it only for the necessary tasks, and respect this Privacy Policy.

Use of Social Media

We use platforms like Facebook, Instagram, YouTube, Google, Pinterest, TikTok, and Twitter, along with apps that help sell through social media. These allow you to:

•Connect with us

•Share your interests

•Give feedback on our products and services

•Shop our products

•Talk about our brand with your followers

If you use social media features on our Site, we or those platforms may collect and share your personal data.

To limit what we access, change your privacy settings on each social platform.

We may delete your data at our discretion if necessary.

Transfer of Data if the Company Changes

If we sell, merge, or change our business structure, your data may be transferred to the new owner.

Legal Requirements and Safety

We may share your personal data with government agencies or legal representatives if:

•The law requires it (e.g., reporting serious issues to the FDA)

•We need to protect our rights or the rights of others

•We suspect illegal activity on our Site

•There's an emergency that affects someone’s safety

•We need to defend against legal claims

Summary of How We Share Your Data

We collect your personal data either directly from you or automatically when you use the Site. Here's a summary:

Category Examples Purpose Shared With

Identifiers Name, address, email, IP, etc. Service delivery, marketing, payment, security Martins Cosmetics group, service providers, social media, government if required

5. Comprehensive State Privacy Rights

If you live in California, Colorado, Connecticut, Utah, Virginia, or another U.S. state with privacy laws, you have rights concerning your personal information. These may include:

•The right to know what personal data we collect and how we use it.

•The right to request access to or deletion of your personal data.

•The right to opt out of the sale or sharing of your data for targeted advertising.

•The right to correct inaccuracies in your data.

•The right to limit the use of sensitive personal data.

We do not sell your personal information.

You can make requests about your data by contacting us using the information in Section 16. We may ask for information to verify your identity. You can also authorize an agent to make a request on your behalf.

We won’t discriminate against you for exercising your rights.

6. Text Messages and Communications

You can opt in to receive recurring automated promotional texts from Martins Cosmetics by providing your consent.

Consent is not required to purchase products or services.

Message and data rates may apply.

To stop receiving texts, reply “STOP.” For help, reply “HELP” or contact us at info@martinscosmetics.com or (516) 735-6070.

We may use your contact information to communicate with you about your purchases, support, updates, and offers unless you opt out.

7. Cookies and Tracking Technologies

We use cookies, beacons, pixels, and other tracking technologies to collect data about how you use our Site. This helps us:

•Remember your preferences

•Show you relevant ads

•Improve our website and services

•Analyze site performance

You can adjust your browser settings to block or delete cookies.

We also use third-party tools like Google Analytics. These services may collect data about your online activity over time and across websites. To opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.

8. Email Marketing and Newsletters

You can choose to receive marketing emails or newsletters by subscribing on our Site.

We use your name and email address to send updates, special offers, and product info.

You can unsubscribe at any time by clicking the link in the email or contacting us directly.

Even if you unsubscribe, we may still send you emails about your orders or account.

9. Payment Information

If you buy something on our Site, your payment is processed by a secure third-party provider.

We do not store your full payment card number or CVV.

Payment details are encrypted and securely handled by trusted vendors that follow industry standards (like PCI-DSS compliance).

10. Children’s Privacy

Our Site is not intended for anyone under the age of 13.

We do not knowingly collect personal data from children under 13.

If we learn we’ve collected such data, we will delete it immediately.

If you believe we have mistakenly collected data from a child, contact us at info@martinscosmetics.com.

11. Data Retention

We keep your personal data only as long as needed for the purpose it was collected, or as required by law.

When we no longer need your data, we securely delete or anonymize it.

12. How We Protect Your Data

We use industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse.

While we take strong precautions, no system is 100% secure.

We encourage you to use a strong password and keep your login info confidential.

13. External Links

Our Site may include links to websites we don’t operate or control.

This Privacy Policy does not apply to those third-party sites.

We recommend reviewing their privacy policies before providing personal data.

14. International Users

Our Site is intended for U.S. residents.

If you access the Site from another country, you are agreeing to transfer your data to the U.S., where privacy laws may be different from those in your country.

15. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.

When we do, we’ll post the revised version on our Site with the new “Last updated” date.

If the changes are significant, we may notify you directly.

Your continued use of the Site after updates means you accept the new terms.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you can reach us at:

Martins Cosmetics, LLC

Tel: (516) 735-6070

Email: info@martinscosmetics.com

Website: www.martinscosmetics.com